ESUPERFUND provide different options to clients to enable them to find answers to queries they may have in relation to establishing or operating a SMSF with ESUPERFUND. These options are detailed below:
Option 1: Questions & Answers
ESUPERFUND has dramatically updated the written Question and Answers content on its website. These Questions and Answers effectively summarise our website and allow clients to find answers to queries easier. This avoids the need to have to contact our office and wait for answers. Click here to view our updated Questions and Answers now.
Option 2: PDF Learning Modules
We understand that there is extensive content on our website which may at times be difficult to work through. To simplify the learning process ESUPERFUND has condensed its entire website content into easy to read PDF Learning Modules. By reading through each Module we believe that you will equip yourself with all the knowledge you need to establish and operate a SMSF with ESUPERFUND. Click here to download and read our PDF Learning Modules now.
Option 3: Email Queries
It is strongly recommended that you use the Q&A and PDF Learning Modules options above to answer any questions you may have. If however you cannot find an answer to your query using these options, we recommend that you email us with your query prior to phoning our office. This enables us to allocate your query to the most suitable advisor to ensure it is answered correctly.
Option 4: Phone Queries
If you cannot find an answer to your query using the above options you can phone our office directly. The reason for the above process is that ESUPERFUND currently receive hundreds of phone calls daily that can be quite complex in nature. Accordingly the phone calls can only be taken by experienced advisors with extensive taxation experience. This means that in most cases you will not be able to speak with a consultant immediately as they are typically engaged on the phone speaking to clients throughout the day. Using our online options or emailing your query will provide a more efficient means of having your query satisfactorily answered.
General Advice Warning
The contents of this website are of a general nature only and have not been prepared to take into account any particular investor's objectives, financial situation or particular needs. Where this publication refers to a particular financial product then you should obtain a Product Disclosure Statement (PDS) relating to that product and consider the PDS before making any decision about whether to acquire the product. We also recommend that you should seek professional advice from a financial adviser before making any decision to purchase any financial product referred to on this website. While the sources for the material are considered reliable, responsibility is not accepted for any inaccuracies, errors or omissions.