Data Security

Your information matters. So does staying in control. ESUPERFUND's Information Security Management System is ISO/IEC 27001 Certified as required by the ATO. See how we protect personal information, use it to provide our services and keep SMSF account transactions with trustees.

Data security at a glance

ISO 27001
Independently certified information security management system
Encrypted at rest
Bound by Privacy Act 1988
24/7
Monitoring and video surveillance at hosting facilities
Trustee control
Only SMSF Trustee can log in and transact on the accounts

Our security approach

How we protect your information and your SMSF.

From signing in and sharing personal information to the security of your SMSF assets, these are the safeguards in place.

Sharing information

Your consent comes before we collect information.

Personal and financial information collected with your consent. This includes enquiries, use of our websites, applications and information for compliance obligations.

Read the full explanation

ESUPERFUND gives you the assurance that we do not obtain your information unless you give us permission. We only collect your personal or financial information with your consent when you use our services or deal with us. This includes when you — ask for information about our services, access and use the ESUPERFUND website and its affiliated websites, submit an application, and/or provide information to complete compliance obligations.

ESUPERFUND does not sell any of your personal information. The information requested in any application completed by you is required to enable us to serve you appropriately. That information, together with the financial information collected and maintained by ESUPERFUND, is only used to provide, manage and administer our services to you.

Not sold
Your personal information is not sold.
Why we ask
Application information is requested to enable ESUPERFUND to serve you.
How it is used
Information is used only to provide, manage and administer our services.

Keeping data protected

Encrypted at rest, with Australian hosting

At ESUPERFUND, we are committed to ensuring the confidentiality and security of your personal information. We are bound by the Privacy Act 1988 to ensure we meet the requirements in our dealings with you. All your personal information is hosted in Australia and encrypted at rest. Unauthorised access is prevented by cyber protection, which includes passwords, access keys, key pairs and multi-layer firewalls.

Bound by
the Privacy Act 1988
Hosted in
Australia
Protected by
Passwords, access keys, key pairsand multi-layer firewalls

Your SMSF assets

Your SMSF directly owns its assets.

  • Assets are purchased in the name of your SMSF
  • Only you as the SMSF Trustee can log in and transact on the accounts
  • ESUPERFUND receives electronic data files for annual compliance obligations
Read the full explanation

When you establish an SMSF with us, all assets are purchased in the name of your SMSF. ESUPERFUND does not own any of your SMSF assets directly. Your SMSF is the direct owner of all assets purchased. More importantly, only you as the SMSF Trustee can log in and transact on the accounts. We receive electronic data files for the purposes of attending to your SMSF annual compliance obligations.

Security oversight

24/7 monitoring and video surveillance

  • Enterprise-grade hosting facilities

  • Security staff and supporting infrastructure services

  • Regular security audits throughout the year

Read the full explanation

ESUPERFUND’s servers are located within enterprise-grade hosting facilities. We employ robust physical security controls, such as continuous monitoring and video surveillance, on a 24/7 basis. The servers are safeguarded by security staff and supporting infrastructure services, as well as regular security audits throughout the year.

Account access & technology

Safeguarded by Security Technologies

At ESUPERFUND, we believe regular developments in security and encryption technologies are fundamental in providing trustworthy services to clients.

  • Standards

    Top industry standards

    We follow the top industry standards for transmitting sensitive data and complying with the best practices.

  • Technology

    Technology used to protect personal information

    We utilise advanced technology to protect your personal information from misuse, loss and interference.

  • Account access

    2-step authentication Login

    We have also implemented 2-step authentication Login for current clients to protect their information from unauthorised access, modification and disclosure.

Take the first step with ESUPERFUND Today!